Privacy Policy

Last updated 3 May 2026.

Information We Collect

Contact details (name, address, billing/shipping address, phone number, email), payment card and transaction details, account information (usernames, passwords, security questions, preferences), transaction history (items viewed, purchased, returned, or wishlisted), customer support communications, and device/usage data (IP address, browser information, interaction patterns).

Where It Comes From

Directly from you during account creation and checkout, automatically via cookies and similar tracking technologies, and from third-party service providers and business partners.

How We Use It

To fulfil orders and manage your account, for marketing communications (email, SMS, or post), for fraud detection and security, for customer support, and to meet legal obligations.

Who We Share It With

Shopify (our hosting and platform provider), payment processors and shipping providers, marketing and advertising partners, business affiliates, and law enforcement where legally required. Our business and marketing partners use your information according to their own privacy notices.

Your Rights

Depending on where you live, you may have the right to access the personal data we hold about you, request its deletion or correction, port it to another provider, opt out of targeted advertising, and — for UK/EEA residents — withdraw consent or restrict processing. You can opt out of targeted advertising via the relevant industry opt-out portal.

Children's Privacy

Our services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority.

Data Security & Retention

We take reasonable security measures, though no system is perfectly secure. We retain data only as long as operationally necessary or as required by law or for dispute resolution.

International Transfers

Your data may be transferred outside your home country. Transfers from the EEA/UK use Standard Contractual Clauses unless the destination country offers an adequate level of protection.

Contact

Email: info@strivesupply.co.za

You may also escalate privacy complaints to your local data protection authority.